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Frequently
Asked Questions
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Q.
What are the client operating systems supported with ELLIOTT?
A.
The following are supported systems:
Windows 95 (P.SQL 9 and above does not support this OS)
Windows 98
Windows ME
Windows 2000 Prefessional
Windows
NT Workstation
Windows XP (all versions)
Windows Vista (all versions)
Special note regarding Windows Vista
In order to run Windows Vista, you will need the Pervasive P.SQL
10 Database Engine which is supported by Elliott v7.4. In addition,
Windows Vista dropped support of the Windows Help Program (WinHlp32.exe)
which is used by Elliott to provide context sensitive help. Microsoft
Windows Vista users can download a copy of WinHlp32.exe from the
Microsoft website to resolve this issue.
Q.
What server operating systems are supported with ELLIOTT?
A.
The following are supported server platforms:
Windows
NT 4.0
Windows
2000 Server
Windows 2003 Server (32-Bit recommended)
Novell Netware V4.x and higher
In addition, Elliott supports peer-to-peer network environments
using PSQL Workgroup Engine.
Q.
What database file handlers are supported with ELLIOTT?
A.
ELLIOTT Business Software supports P.SQL 2000, P.SQL 8, and P.SQL
9.
Q. Is ELLIOTT Business Software a 32 bit
application?
A .ELLIOTT Business Software is
a 32-bit application.
Q. What are the Minimum hardware requirements
for ELLIOTT?
A. Minimum Server Requirement:
Windows Server 2000
Pentium III Processor
512MB RAM
4 GB disk space
CD-ROM Drive
Network adapter 10MB
Recommended Server Requirement:
Windows Server 2003
Pentium IV Processor
1 GB RAM
20 GB disk space (SCSI)
CD-ROM drive
Network adapter 100MB
Minimum Workstation Requirement:
Windows 98 SE
Pentium II Processor
256 MB RAM
Network adapter
Recommended Workstation Requirement:
Windows XP
Windows 2000
Pentium III Processor
512 MB RAM
Q. Where can I get a demo of ELLIOTT
Business Software?
A.
Call us at 1-888-595-3818, or email us at sales@netcellent.com.
Q. Is source code available for ELLIOTT
Business software?
A.
Yes, the source code can be optionally purchased. You can
also work with one of the ELLIOTT developers to modify the source
code for you. Please call 1-888-595-3818 for more details.
Q.
What are maintenance fees?
A.
Maintenance fees provide updates and upgrades to users. With our
maintenance plan users do not need to worry about upgrading ELLIOTT
anymore. Instead, users will always have the latest ELLIOTT
Business Software technologies. In addition, Elliott maintenance
provides free technical phone support and on-line support through
the Elliott
Knowledge Base. The maintenance fees are required for
all ELLIOTT users and are renewable on an annual basis.
Q.
Do maintenance fees include Technical Support Services?
A.
Yes, free technical phone support service is included with Elliott
maintenance, but consulting support is not. To better understand
the support service provided with Elliott maintenance, refer to
the Elliott
Maintenance Support Policy. You should also speak with
your reseller about the support plans they offer.
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Macola is a registered trademark of Macola, Inc. All other trademarks
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