Welcome
To ELLIOTT
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Netcellent provides
two types of support: Maintenance and Consulting. Maintenance support
is intended to address error conditions with your Elliott Business
Software and is included with your annual maintenance fee. Consulting
support is intended to provide training and consulting on how to
use Elliott Business Software. To get a detail explanation on what's
included in maintenance support, please review our maintenance
support policy.
While
NETcellent’s primary focus is on providing frontline support to
Authorized NETcellent Business Partners, we also offer consulting
support plans to end users who wish to have direct support from
Netcellent.
NETcellent’s
award-winning support team includes distribution, accounting, system
integration and configuration specialists; and our automated call
routing system saves you time when you call. Discuss your support
needs with your NETcellent business partner to determine what is
best for you and your organization.
NETcellent
provides technical support services Monday through Friday from 7:30am
to 5:00pm, Pacific Time. Support services are not available on Saturday,
Sunday and major holidays.
Assure your investment...join the network of NETcellent users who
enjoy the best support in the PC accounting software industry.
Rest assured that you've protected your NETcellent Investment.
NETcellent provides remote support using MS Netmeeting or UltraVNC.
To learn how to setup Netmeeting for remote support, click here.
UltraVNC is straightforward and simple to setup. Click here
to go to the download utilities page and download UltraVNC.
If
you would like to receive an e-mail notification when there are
new updates, click HERE!
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