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Q. What are the client operating systems supported with ELLIOTT?

A. The following are supported systems:
Windows XP (all versions)
Windows Vista (all versions)
Windows 7 (all versions)


Special note regarding Windows Vista and Windows 7

In order to run Windows Vista and Windows 7, you will need the Pervasive P.SQL 11 Database Engine which is supported by the latest version of Elliott. In addition, Windows Vista dropped support of the Windows Help Program (WinHlp32.exe) which is used by Elliott to provide context sensitive help. Microsoft Windows Vista users can download a copy of WinHlp32.exe from the Microsoft website to resolve this issue.

Q. What server operating systems are supported with ELLIOTT?

A. The following are supported server platforms:
Windows 2003 Server (32 bit & 64 bit)
Windows 2008 Server (32 bit & 64 bit)
Windows 2012 Server (32 bit & 64 bit)
Windows 2011 Small Business Server (32 bit & 64 bit)

In addition, Elliott supports peer-to-peer network environments using PSQL Workgroup Engine.


Q. What database file handlers are supported with ELLIOTT?

A. ELLIOTT Business Software supports P.SQL 2000, v8, v9, v10, and v11. P.SQL v10 and v11 are only supported with the latest version of Elliott.


Q. Can ELLIOTT Business Software run on both a 32 and 64 bit environment?

A .YES, ELLIOTT Business Software supports both 32-bit and 64 bit environments.  


Q. Where can I get a demo of ELLIOTT Business Software?

A. Call us at 1-888-595-3818, or email us at sales@netcellent.com.

Q. Is source code available for ELLIOTT Business software?

A. Yes, the source code can be optionally purchased.  You can also work with one of the ELLIOTT developers to modify the source code for you.  Please call 1-888-595-3818 for more details.


Q. What are maintenance fees?

A. Maintenance fees provide updates and upgrades to users. With our maintenance plan users do not need to worry about upgrading ELLIOTT anymore.  Instead, users will always have the latest ELLIOTT Business Software technologies.  In addition, Elliott maintenance provides free technical phone support and on-line support through the Elliott Knowledge Base. The maintenance fees are required for all ELLIOTT users and are renewable on an annual basis.


Q. Do maintenance fees include Technical Support Services?

A. Yes, free technical phone support service is included with Elliott maintenance, but consulting support is not. To better understand the support service provided with Elliott maintenance, refer to the Elliott Maintenance Support Policy. You should also speak with your reseller about the support plans they offer.